Transferees Info

Relocating Your Family Means Relocating All Aspects of Your Life ...sentimental , emotional and obviously physical aspects of your life.

As Your decisions directly effect your loved ones - it is very crucial that you take very careful well planned and calculated steps so that the comfort of your family is not compromised. 


We at Orient are your support throughout the whole process and request you to kindly read the following suggestions and contact us if you have any questions :


Plan Ahead

Summer time is the busiest time of the year for movers. In addition, the beginning and end of each month are traditionally busier than mid month, regardless of the season. If you are planning to move during one of the times, plan well in advance so your mover's schedule will fit yours.

Now it is time to contact the movers on your list. Inform them of your destination and the timing of your move. Ask movers to provide you with a written estimate, and have them explain the services listed in the estimate in detail. Carefully compare each estimate to see which company best suits your needs and budget.

Never compromise on quality – Look for a moving/relocation company with certifications like ISO 9001:2015 & ISO 14001:2015 / RIM/FAIM. You can also visit www.asianreloassociation.org to find a list of reliable moving/relocation companies in Asia and other continents - All these companies have been allowed membership into Asian Relocation Association after a long and tough selection process.

* For Pet shipments please visit www.ipata.org and find a Pet Mover which is a member of the International Pet and Animal Transport Association ( IPATA)

Check out our moving planner Countdown from Premove Survey to Moving Day, to be sure you don't forget anything.


Proper packing by trained packers using specially designed cartons and materials is crucial to a good move. Schedule packing with the mover a day or two before the moving van is loaded. If you are packing yourself, it is never too soon to start. However, if you pack your own cartons, your mover is not responsible for damage to the contents of such cartons unless there is external damage to the cartoon itself, which, in turn, causes damage to the contents. Also your mover has the right to refuse a carton that you have packed if he feels that it was packed improperly or it is was over packed and weight too much for the carton to properly hold the items and be safely transported. 

* Many Insurance companies deny claims payment for PBO boxes ( Packed By Owner) - hence it is always better to leave the lids of packages open and tell the moving company's supervisor that he is free to look in the boxes and repack if needed - Also tell that you have just sorted the goods - these are not to be considered as 'Packed by Owner'

Be present when your goods are packed. An inventory of your goods will be made and it is important to resolve any disagreements prior to signing the inventory. Make sure all copies are legible and all items are numbered. Have valuable items listed separately. Some appliances may require servicing prior to the move. Your mover can schedule these services for you.

Planning your moving day

Your mover may ask you to select several consecutive days during which your goods can be loaded and a second series of dates during which your goods can be delivered to your new home. A spread of days gives you and your mover the flexibility needed to keep your move on schedule. Remember that summer months are the busiest, and some movers offer lower prices between the months of October and April.

Moving day

Be on hand when the movers arrive.
Discuss the delivery arrangements fully with your movers.
Have beds stripped and ready to be packed.
Save your energy - let the moving crew disassemble goods.
Read the bill of landing before you sigh it.
Tell your mover how to reach you at your destination.
Keep in contact with the mover's agent at your destination while you are in transit.


The destination agent will contact you once he has the airway bill or the bill of lading for your shipment from the origin agent. You will then have to sign some import papers etc that will be processed at customs and the shipment will be brought to your door.

Make sure that you have a copy of the inventory list with you and you know exactly where to keep the cartons. The movers will come and offload your goods in the said rooms, unpack the major packages and take away the debris on the day of delivery – Make sure you ask them to take all debris on the day of the delivery otherwise extra pickups will be charged to you. Also if your shipment is stored at movers warehouse, you might have to pay storage and redelivery charges.


In case the shipment you receive has some damages/losses – mention the damages in the delivery receipt presented by the destination agent . Do not waste time – send messages to all parties concerned – origin agent, destination agent and the insurance company so that they cannot deny any claims.

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