
Cold-chain import, inbound distribution and transit — Nepal’s operational gateway
Subhead
We receive temperature-sensitive imports at the airport or port, secure them in climate-controlled storage, and deliver or transit them across Nepal in temperature controlled vehicles with validated monitoring and complete audit documentation. Customs expertise for predictable, auditable intake and onward movement.
Cold rooms • Temperature-controlled vehicles • Pre-arrival customs filing • Timebound Delivery by Air • 24/7 operations desk
Customs holds and delayed clearance
Pre-arrival filing & staging
We pre-lodge import documentation, arrange staging, and coordinate with customs to reduce hold times and prevent temperature exposure during clearance.
Temperature integrity on arrival
Refrigerated acceptance & immediate conditioning
We accept shipments directly at the airport/port into zoned cold rooms, and perform immediate verification and conditioning so product never leaves the controlled temperature range.
Top 4 Import & Transit Concerns
Last-mile spoilage or expiry risk
Zoned distribution and priority routing
From regional hospitals to retail chains, we provide temperature-segmented delivery windows, priority handling and documented handovers to minimize shelf-life loss.
Complexity of transit through Nepal
Temperature Controlled transfers, documented transhipment & dry-ice management
For shipments merely transiting Nepal, we provide transfer corridors, secure custody chains, and IATA-compliant dry-ice handling and documentation for onward carriage.

Request a consultation or temperature-controlled quote
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We use your details only to provide a quote and coordinate the move.
WHY ORIENT — inbound & transit capabilities
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Temperature Controlled cold storage at intake hubs: Dedicated rooms with separate temperature zones for frozen, chilled and ambient staging during customs or transit.
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Customs brokerage & pre-arrival coordination: Pre-lodged paperwork, HS classification support and rapid clearance workflows reduce on-dock/airport dwell times.
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Airport/port refrigerated acceptance: Supervised intake from carriers to conditioned cold rooms with handover checks and temperature validation at acceptance.
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Fully controlled and monitored: Continuous monitoring and downloadable PDF/CSV logs and chain-of-custody for QA release.
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Zoned last-mile distribution: Refrigerated vans with temperature segregation and route optimization for hospitals, retail networks and regional depots.
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24/7 operations & exception management: Incident escalation, corrective SOPs, and contingency rerouting to preserve product integrity.
Stay As Cool as Your Goods During Transit Stress Free
Problem
Imported vaccines arrive late and are held at the quay/airport, risking exposure.
Orient's Solution
Pre-arrival customs filing, cold staging, immediate refrigerated acceptance, and telemetry activation. We provide full audit logs for batch release.
Outcome
Reduced on-dock dwell time; documented temperature continuity for regulatory release.
Problem
Dry-ice shipments for transit require special handling and documentation.
Orient's Solution
Dry-ice procedures, transshipment corridors, and trained handlers at intake hubs to ensure safe transfer for onward carriage.
Outcome
Regulatory compliance and safe onward transit without unnecessary repacking.
Problem
Retail chain receives perishable imports with inconsistent temperature logging, leading to rejected loads.
Orient's Solution
Condition verification at acceptance, continuous telemetry, and prioritized zoned dispatch with documented consignee handover.
Outcome
Retail acceptance rates improve; shrinkage and reclamation costs fall.
Problem
Reagents or chemicals subject to customs classification delays.
Orient's Solution
Pre-classification support, HS code guidance, holding, and rapid brokerage to clear critical imports with minimal exposure.
Outcome
Faster clearance and reduced risk of stock loss.
HOW WE WORK
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Pre-arrival coordination & validation — Confirm product temp range, documentation needed (COA, health cert, import permits), schedule arrival window.
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Pre-arrival customs filing — Lodge documents with customs and arrange for customs clearance to avoid surface holds on arrival.
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Refrigerated acceptance at airport/port — Supervised transfer from carrier to our zoned cold room; initial temperature verification and telemetry activation.
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Condition verification & hold-status management — QA inspects condition, verifies COA/lot numbers and decides release or quarantine workflows.
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Zoned distribution or transhipment — Priority last-mile delivery (hospital/retail) or secure transfer for onward international carriage.
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Handover & audit pack — Deliver chain-of-custody records, temperature logs and acceptance certificates to consignee or regulatory body.
INDUSTRY-SPECIFIC INBOUND & TRANSIT SOLUTIONS
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Pharmaceuticals & Vaccines (2–8°C, -20°C & ultra-cold)
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Deliverables: WHO-GDP aligned intake procedure, calibrated logger activation at acceptance, batch traceability and audit pack for regulatory release.
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Transit services: Dry-ice management, transhipment corridors and last-mile clinic deliveries with time-sensitive routing.
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Typical SLA: Same-day to 48-hour release for pre-cleared consignments (route dependent).
02
Food & Beverage imports (chilled & frozen)
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Deliverables: Refrigerated intake, condition verification, rapid redistribution to wholesalers or retail chains with temperature-segmented dispatch.
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Focus: Shelf-life preservation, humidity control, and optimized distribution windows to minimize food safety risks.
03
Fresh Produce (agriculture & horticulture)
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Deliverables: Rapid cold-room acceptance, priority routing to markets and exporters, temperature-assisted staging and consolidation for domestic distribution.
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Outcome: Reduced post-arrival decay, improved marketable yields.
04
Specialty Chemicals & Reagents
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Deliverables: HS & hazard classification support, holding, temp-segmented storage, and secure release documentation.
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Note: Hazardous materials handled per applicable safety regulations with trained personnel.
International vaccine consignment — inbound to Kathmandu & distribution to regional clinics
Case Study
Scope: 8,000 vials at 2–8°C arriving at Kathmandu airport for staged deliveries to 12 clinics.
Actions: Pre-arrival customs filing, refrigerated acceptance, and zoned last-mile dispatch.
Result: 0 temperature exceptions; full audit pack delivered for batch release; clinics received doses within prescribed windows.
Client outcome
Timely immunization program rollout with no product loss.

